Privacy Policy for Innercircle Mental Health Organization

Effective Date: 11/04/2024

At Inner Circle Mental Health Organization, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose and protect the information you provide to us when using our services. By accessing or using Inner Circle’s services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

Personal Information: When you sign up for our services or interact with us, we may collect personal information such as your name, contact details, date of birth, gender, medical history and payment information.

Health Information: As a mental health organisation, we may collect sensitive health-related information to provide therapy and counselling services. This may include information about your mental health condition, treatment history and therapy session notes.

Usage Information: We may collect information about how you use our website, mobile application, and services, including your IP address, device information, browser type and usage patterns.

2. How We Use Your Information:

Providing Services: We use the information collected to provide therapy, counselling and other mental health services tailored to your needs.

Communication: We may use your contact information to communicate with you about appointments, updates to our services and promotional offers.

Improving Services: We analyse usage data to improve the quality of our services, enhance user experience and develop new features.

Legal Compliance: We may use your information to comply with legal obligations, resolve disputes and enforce our terms and policies.

3. Data Sharing and Disclosure:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as hosting providers, payment processors and analytics providers.

Legal Requirements: We may disclose your information in response to legal requests or court orders, to protect our rights and property or to prevent illegal activities.

Consent: We may share your information with your consent or as otherwise described at the time of collection.

4. Data Security:

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights:

You have the right to access, update or delete your personal information. You may also request that we restrict the processing of your information or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.

6. Children’s Privacy:

Our services are not directed to individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Inner Circle Mental Health Organization [Hustlehub Tech Park (H210 36/5 Somasundarapalya Main Road adjacent 27thMainRoad HaralukunteVillage, ITI Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102, India] Email: info@innercircle.org.in Phone: +91 7619355502

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.